November 11th marked the beginning of our 4rd year in business!!
This year we are adding our own exclusive line of "Dog to Dog Greeting Cards"!
We now have over 80 items for to choose from for your shopping pleasure! Our hand knit sweaters are limited edition or one-of-a-kind, so if you like it, get it! It may not be here when you come back! Those of you who have ordered from us have found that our packages and boxes are FUN to open! I encourage you, when ordering gifts, to take advantage or our complimentary gift wrap!!
If you ever have any questions or there is something you would like to see on our site, please contact us and let us know. We hope you enjoy your shopping experience with us and come back again and again!
Sincerely, Heidi and Murphy
This year we are adding our own exclusive line of "Dog to Dog Greeting Cards"!
We now have over 80 items for to choose from for your shopping pleasure! Our hand knit sweaters are limited edition or one-of-a-kind, so if you like it, get it! It may not be here when you come back! Those of you who have ordered from us have found that our packages and boxes are FUN to open! I encourage you, when ordering gifts, to take advantage or our complimentary gift wrap!!
If you ever have any questions or there is something you would like to see on our site, please contact us and let us know. We hope you enjoy your shopping experience with us and come back again and again!
Sincerely, Heidi and Murphy
Our Contact Information:
By Standard Mail:
Canine Cover Up
935 Redway Lane
Houston, TX, 77062
By Phone:
888-382-3113 (between 9 a.m. and 10 p.m. CST time zone)
By Skype:
CanineCoverUp
By Email:
contact@caninecoverup.com
By Standard Mail:
Canine Cover Up
935 Redway Lane
Houston, TX, 77062
By Phone:
888-382-3113 (between 9 a.m. and 10 p.m. CST time zone)
By Skype:
CanineCoverUp
By Email:
contact@caninecoverup.com
Shipping Information:
In stock items will ship in most cases within 48 hours via USPS. If an item you have ordered is temporarily not in stock, we will advise you via E-mail when the product will be shipped. We ship via USPS Priority Mail with tracking. This is a 2 - 3 day service.
Refund, Returns and Cancellation Policies:
Our products are guaranteed to give 100% satisfaction in every way. If for any reason you are not happy with your purchase you can return it - it's that simple. You can return any purchased merchandise for up to 60 days from the purchase date.
Frequently Asked Questions:
Do you ship orders outside the United States?
No. Not at this time.
Does Canine Cover Up offer custom sweater designs?
Yes! See our "Sweaters" page to get started!
In stock items will ship in most cases within 48 hours via USPS. If an item you have ordered is temporarily not in stock, we will advise you via E-mail when the product will be shipped. We ship via USPS Priority Mail with tracking. This is a 2 - 3 day service.
Shipping Charges:
0 - 24.99 - $7 Shipping
25.00 or more - FREE Shipping!!
Refund, Returns and Cancellation Policies:
Our products are guaranteed to give 100% satisfaction in every way. If for any reason you are not happy with your purchase you can return it - it's that simple. You can return any purchased merchandise for up to 60 days from the purchase date.
- New and unused merchandise must be returned in the condition you received them.
- Email us prior to returning merchandise at returns@caninecoverup.com.
- Any and all postage is the responsibility of the buyer. Original postage is not refunded. The buyer pays for all return postage and insurance to return merchandise back to:
Canine Cover Up
935 Redway Lane
Houston, TX 77062 - Upon receipt of new, unused merchandise we will credit your credit card, send you a check refund or issue you a store credit. Store credit must be used within 1 year of the returned merchandise.
Frequently Asked Questions:
Do you ship orders outside the United States?
No. Not at this time.
Does Canine Cover Up offer custom sweater designs?
Yes! See our "Sweaters" page to get started!
